Concierge Service
To us, exceptional service means being present when needed while remaining discreet at all other times. With genuine care, experience, and expertise, we accompany your stay at the Fender Chalets attentively and personally, always with a keen understanding of your wishes. Our concierge service is designed to create a welcoming atmosphere that is both comfortable and tailored to your individual preferences.
From a warm welcome and breakfast service in your chalet to recommendations for excursions, activities, fine dining experiences, and exceptional wine discoveries, we take care of the details that make your holiday truly memorable. The level of service is entirely up to you. We are delighted to assist with anything that makes your time away at the Stubeck Sonnalm even more enjoyable – personally, discreetly, and effortlessly.
Personal attention. Thoughtful service.
At the Fender Chalets, you enjoy the freedom of a private chalet holiday combined with the attentive service of dedicated hosts. You decide how much support you would like. We are there whenever you need us and discreetly step back when peace and privacy matter most.
Whether it is your arrival, breakfast in the chalet, culinary requests, excursion recommendations, activity planning, transfers, or special moments during your stay, our service is designed to take care of exactly those details that make your time away easier, more enjoyable, and more personal.
This is luxury that does not need to be loud. It is found in the small details, in reliability, and in the reassuring feeling of being genuinely well looked after.
Personally Tailored. Privately Served.
Entirely at Your Own Pace.
Your culinary experience is designed around your individual wishes and preferences. Some moments of indulgence are already part of your chalet stay, such as the daily Sonnalm breakfast served in the comfort of your chalet. Other experiences can be added according to your desires, including private dining, barbecue evenings, fondue, wine pairings, a Chef’s Table experience, or bespoke arrangements for special occasions.
Before or during your stay, we will personally discuss your preferences, when you would like to dine, and the level of service that suits you best. This ensures that everything remains effortless, personal, and private exactly as a holiday at Fender Chalets is meant to be.
Rum, Gin, Whisky & More In Your Chalet
Guests with a passion for fine spirits can look forward to a carefully curated selection of premium distillates in their chalet. Rum, gin, whisky, and exceptional spirits from around the world provide the perfect conclusion to a memorable dinner or a relaxing evening by the fireplace.
Whether enjoyed as a digestif, shared during a conversation on the terrace, or savoured as the final indulgence of the day, this collection is designed for those who appreciate quality, character, and distinctive flavours.
EXCLUSIVE CIGARS & FINE TOBACCO SELECTIONS
In Your Chalet Humidor
Guests who appreciate fine tobacco can enjoy a fully climate-controlled humidor in every chalet, stocked with a carefully selected collection of premium cigars and exceptional rarities. Sourced from renowned producers in Cuba, the Dominican Republic, and other Latin American countries, these cigars are stored under ideal conditions to ensure the highest quality and enjoyment.
During your stay, you are also welcome to store your own cigars and tobacco products in the chalet humidor.
For the comfort of all guests, we kindly ask that cigars and tobacco products be enjoyed exclusively on the terrace or balcony and not inside the chalet.
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Address
Fender Chalets Sonnalm
Stubeck Sonnalm 126
9853 Gmünd in Kärnten – Austria